technical writer
Services
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Even the most intuitive software needs documentation. Whether it’s a user manual, knowledge base, or a video explainer, your users need plain English instructions to get the most out of your software.
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Modern marketing requires more than flashy images and memorable catchphrases. Customers are looking for topical authority in your blog content, white papers, and social media accounts.
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Software engineers write in languages that hardware can understand, but your users are humans. The best code in the world can’t overcome poor design.
During a nearly 15 year IT career I designed and deployed tens of millions of dollars of infrastructure for companies like MassMutual, Scripps, ESPN, and Dunkin’. In the 10 years following that, as a writer and consultant, I’ve worked with dozens of SaaS companies, marketing agencies, and the media outlets that cover them.